Although Porter James Sports endeavours to despatch in stock items within 24 hours, we may take up to 3-7 working days. If there are abnormal delays you will be notified.
Domestic orders - New Zealand
All domestic orders are typically delivered within 1-3 working days from the time of despatch, however please allow up to 7 working days for your order to arrive. If your order does not arrive within 7 working days please contact firstname.lastname@example.org and we'll aim to resolve your issue urgently.
International orders - Rest of the World
Depending on which shipping method you select, your order will arrive between 2 & 20 working days. You will be provided with international shipping options at checkout. If your order has not arrived within the specified timeframe please contact email@example.com and we'll aim to resolve your issue urgently.
Duties & Taxes
Customers are responsible for the payment of their own duties, relative to their shipping address (country). For a quick calculation you can use the link here - https://www.simplyduty.com/import-calculator/ (use product description 'clothing').
All garments are sent using home-compostable, biodegradable poly bags and recycled mailers. We are proud to partner with One Sustainable Planet our packaging is made from plants not plastic.