Although Porter James Sports endeavours to despatch in stock items within 24 hours, we may take up to 3-7 working days. If there are abnormal delays you will be notified.
Domestic orders - New Zealand
All domestic orders are typically delivered within 1-3 working days from the time of despatch, however please allow up to 7 working days for your order to arrive. If your order does not arrive within 7 working days please contact email@example.com and we'll aim to resolve your issue urgently.
International orders - Rest of the World
Depending on which shipping method you select, your order will arrive between 2 & 20 working days. You will be provided with international shipping options at checkout. If your order has not arrived within the specified timeframe please contact firstname.lastname@example.org and we'll aim to resolve your issue urgently.
Duties & Taxes
Customers are responsible for the payment of their own duties, relative to their shipping address (country). For a quick calculation you can use the link here - https://www.simplyduty.com/import-calculator/ (use product description 'clothing').
If you refuse to pay your local dutirs or import tax, you order will be refunded less the cost of shipping.
All garments are sent using home-compostable, biodegradable poly bags and recycled mailers. We are proud to partner with One Sustainable Planet our packaging is made from plants not plastic.