DUTIES & TAXES

Duties & Taxes are shown & paid at checkout. We facilitate payment with local markets to ensure no delays at your country's border. The price you pay at checkout is the final price.

We are pleased to now provide you with a transparent, frictionless shopping experience.

SHIPPING COSTS & TIMEFRAMES

New Zealand

Complimentary shipping over NZD $170
Otherwise NZD $9
Express Courier (1-2 working days)

Australia 

Complimentary shipping over AUD $219
Otherwise AUD $15
DHL Express (1-3 working days)
Orders over AUD $1,000 will incur additional duties

United States

Complimentary shipping over USD $199
Otherwise USD $19
DHL Express, tariff-free (2-5 working days)
No delays at border

United Kingdom

£9 shipping over GBP £185, otherwise £25
DHL Express (3-5 working days)
VAT covered / guaranteed. Duties paid at checkout
No delays at border

Europe

€9 shipping over EUR €199, otherwise €25
DHL Express (3-5 working days)
VAT covered / guaranteed. Duties are paid at checkout
No delays at border

Singapore

Complimentary shipping over AUD $219
Otherwise AUD $15
DHL Express (2-3 working days)
Orders over AUD $450 will incur additional duties

Canada

Complimentary shipping over USD $199
Otherwise USD $19
DHL Express (2-5 working days)
VAT + duties paid at checkout. No delays at border


Rest of the World

Options and pricing shown at checkout
DHL Express (4-7 working days)

TERMS

We typically dispatch items within 12 hours, Monday-Friday. Orders after 2pm NZT on Friday, Saturday & Sunday are sent on Monday morning. 

From time to time we will sell an item as a pre-order, however this will be clearly stated on the product page prior to checkout.

If the allocated delivery timeframe has lapsed, please send us an email and we'll lodge a formal enquiry with our fulfilment partners - service@porterjamessports.com